If you're having some issues copying components, these are some of the common trouble shooting. The most common issue we see is customers trying to use Safari, please make sure you are not using safari when copying components.
1. Use a supported browser
Please ensure you are using a supported browser, such as Chrome, Firefox, Edge. In most cases we recommend Chrome as the best browser for copying components. Unfortunately Safari does not support our copy paste functionaltiy and is not recommended for use.
2. Logout of your account, and back in
You may be experiencing an authentication issue. Please log out of your account and back in to see if this has resolved any issues.
3. Check your process is correct
Just in case, please ensure you are copying components as intended. You can check out this quick start article on how to copy components most effectively. View the article here - https://flowbase.co/article/getting-started-with-component-club
4. Review Console Log
The best way to understand problems when copying is to review the console log in your browser and check for errors that following copying events. To open the developer console in Google Chrome, open the Chrome Menu in the upper-right-hand corner of the browser window and select More Tools > Developer Tools. You can also use Option + ⌘ + J (on macOS), or Shift + CTRL + J (on Windows/Linux). Please try copying a component and checking your console for any errors.
5. Try another device
If you're still having issues, please try using another device. In rare cases your device might be some clipboard manipulation which is having problems interacting with our functionality. It's annoying we know, but if you've tried the above without success please check on another device. If problems persist you can reach out to our team to find a resolution - support(at)flowbase.co